1. Standardized wooden box packaging
2. Responsible for all
responsibilities, including freight and insurance(depending on Incoterms)
3. A detailed packing
list and quality certificate are included in the packaging box;
4. The
delivery location is the installation site required by customers(depending on Incoterms).
Standardization / Installation
1. Ledi is responsible for guiding the installation and debugging of equipment; 2. Determine the specific installation location of the equipment in the shortest possible time; 3. Help to complete the installation, commissioning, technical index testing, commissioning, training, acceptance and delivery of the equipment to users within 15 days; 4. If requested by customers, Ledi can send technician to install and debug machines on site, in this case customer should bear all cost.
Specialization/ Acceptance
1. Acceptance standards / acceptance according to the technical agreement in the contract signed between our company and your company;
2. Final acceptance. After our company help to completes the installation, debugging and self-inspection of the equipment, it will be accepted at the buyer's site.
Systematization / Training
The company provides free technical training. After installation and debugging, technical training will be provided to your company's operators at our company's domestic training and maintenance center until the operators can basically use the equipment normally.
Attentiveness / Service
1. The quality guarantee period of the whole machine is one to two years (depending on the specific model);
2. For any damage or damage caused by the quality of the equipment itself, our company is responsible for free replacement parts and services;
3. Our company reserves high-quality operation and maintenance technicians for customers for free on a long-term basis;
4. Establish a "user profile card" to track and record information related to the user's use of the device;
5. Provide software upgrade services free of charge and provide technical services and spare parts services.