Linyi Ledi Laser Technology Co., Ltd.

3 Minutes

Quick response。

Set up a 7 × 24-hour after-sales hotline and online customer service channel, providing a 3-minute rapid response service.

For customer service feedback, our professional after-sales staff will contact you and record the details of the problem in detail.

We always put customer satisfaction first. Our professional after-sales team will provide you with better and more considerate services.

6 Hours

Solve the problem.

For users in Linyi City area, we promise to provide a solution within 6 hours, negotiate the on-site repair time with the users, and strive to solve the problem for the users as soon as possible.

For users outside Linyi City, Lideal Laser has a professional after-sales team that responds promptly, provides quick solutions, and guides users online to self-inspect and troubleshoot problems. If on-site service is required, sufficient transportation is reserved to ensure that technicians can reach the site quickly to start work.

6 Hours

Solve the problem.

For users in Linyi City area, we promise to provide a solution within 6 hours, negotiate the on-site repair time with the users, and strive to solve the problem for the users as soon as possible.

Professional after-sales service team

Our experienced technical team provides you with definite and visible services in real time

The guardian of enterprise quality and reputation

We meticulously craft for you, and our Lideal partners provide you with attentive care

Professional after-sales service team training

Regularly conduct professional internal training courses to learn the latest product technologies and maintenance skills, enhance personal professional capabilities, and better solve problems encountered by customers in the use of products.

Committed to enhancing customer satisfaction

With professional skills and efficient services, we promptly solve the problems encountered by customers during the use of the products, allowing customers to feel the reliability of the products and the responsibility of the enterprise, significantly enhancing customer satisfaction and establishing a good corporate brand image.

Comprehensive protection throughout the entire product cycle

Pre-sale: Understand customer needs and formulate product solutions

Gain a thorough understanding of customers' potential needs, present 3D products online, and conduct on-site visits to the factory offline, allowing customers to have a more intuitive experience of the product quality.

During sale: Your exclusive order manager

Order tracking and communication, timely feedback on order progress to customers, and prompt feedback and implementation of any issues raised by customers at any time into the plan.

After-sales service: Professional after-sales personnel provide full-process tracking service

Professional personnel install and debug on-site, provide one-on-one training for customers before they start working, and implement a rapid response maintenance and repair mechanism to assist customers in upgrading their products.

400-001-9439

Monday to Sunday: 08:00-17:00 (Beijing time)

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